January 2017
Beginner
480 pages
27h 32m
English
The sales presentation is a dynamic activity. From the moment the salesperson and the customer meet, the sales presentation is being altered and fine-tuned to reflect the new information available. The salesperson must be able to execute strategy instantaneously. In the movie Top Gun, Kelly McGillis asks Tom Cruise, “What were you thinking up there?” His reply was, “You don’t have time to think. You take time to think up there, you’re dead.” By that, he meant the response must be habit and reflex.48
During a typical presentation, the salesperson asks numerous questions, discusses several product features, and demonstrates the appropriate product benefits. The customer also is ...
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