January 2017
Beginner
480 pages
27h 32m
English
Negotiation, p. 273
Logrolling, p. 278
Direct denial, p. 281
Indirect denial, p. 281
Superior benefit, p. 282
Trial offer, p. 282
Postpone method, p. 283
Trial close, p. 283
Unbundling, p. 286
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