Selling Today: Partnering to Create Value, 14/e
by Gerald L. Manning, Michael Ahearne, Barry L. Reece
Impending Event Close
The impending event close, also known as the positive/negative technique, involves making positive use of a negative point. This technique of closing requires that you know the needs of the prospects well enough to turn their objections into your selling points. More often than not, you will need to have a good relationship with your prospects to make the method work.
For example, the salesperson might say, “As you have agreed, our product does have several advantages over the competing offerings. I also want to share with you that we cannot make delivery before the middle of next month (the negative point) due to high demand (the positive point). However, I believe you’re not looking for delivery until the end of next month ...
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