Selling Today: Partnering to Create Value, 14/e
by Gerald L. Manning, Michael Ahearne, Barry L. Reece
Transitioning to the Presentation
As we note in Chapter 10, there is a need to make an effective transition from the approach to the need-discovery stage. There is the same need to transition from the need-discovery/product-selection stage to the need-satisfaction presentation stage. As noted earlier, if your customer buys immediately, you will transition to the close and conduct those activities associated with servicing the sale. Those activities will be discussed in Chapters 14 and 15. If you and your customer decide another supplier might better meet their needs, you might transition directly to servicing the sale to achieve a future sale or a referral.
If it is decided a need-satisfaction presentation is needed to communicate specific features ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access