Selling Today: Partnering to Create Value, 14/e
by Gerald L. Manning, Michael Ahearne, Barry L. Reece
Become a Company Expert
6.3 Describe the importance of becoming an expert regarding company knowledge
We should never underestimate information about the company itself as a strong appeal that can be used during the sales presentation. This is especially true when the customer is considering a strategic alliance. Before teaming up with another company, the strategic alliance buyer will want to learn a great deal about the firm the salesperson represents. In many cases, you are selling your company as much or more as you are selling a product.28
Some companies such as Google, Bass Pro Shops, Apple, Four Seasons Hotels, and Ferrari have what might be called “brand power.” These companies, and the products offered to consumers, are quite well ...
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