Selling Today: Partnering to Create Value, 14/e
by Gerald L. Manning, Michael Ahearne, Barry L. Reece
Premium Approach
The premium approach involves giving the customer a free sample or an inexpensive item. A financial services representative might give the customer a booklet that can be used to record expenses. Sales representatives for a large U.S. textbook publisher give faculty members a monthly planner. Product samples are frequently used by persons who sell cosmetics. Creative use of premiums is an effective way to get the customer’s attention.
The agenda, product, referral, customer benefit, question, survey, and premium approaches offer the salesperson a variety of ways to set the stage for the presentation strategy. With experience, salespeople learn to select the most effective approach for each selling situation. Table 10.1 provides ...
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