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The Pocket Universal Methods of Design by Bella Martin, Bruce Hanington

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030 Diary Studies

Guiding journals for convenient expression of personal details about daily life and events

• They are ideal for collecting thoughts, feelings, or behaviors from participants at key moments across time.

• They are designed for portability and ease of use, with an overview of the topic instructions and a sample entry.

• Participants may be requested to document each time they engage in a particular behavior, encounter a product or situation, or have specific interactions.

• Creative page formats can be used to invite text entries, sketches, drawings, photographs, or stickers and multiple-choice responses.

• In rare cases, diaries may be used for usability studies or evaluation, as a means of collecting feedback from users testing ...

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