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The Pocket Universal Methods of Design by Bella Martin, Bruce Hanington

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045 Graffiti Walls

An open canvas inviting comments about an environment or system in the context of use

• Large-format paper is temporarily adhered to a wall, with markers readily available for posting open-ended comments.

• The paper may be blank, or a guiding question may be posed to maintain a particular theme.

• The method is useful in environments or situations where it is challenging to collect information through traditional methods such as interview or observation.

• Photos of each graffiti wall should be taken at daily intervals, as the paper may deteriorate or be removed.

• The graffiti wall can be analyzed as a research artifact, for inspiration, comparison, consolidation with walls collected from other locations, and content analysis. ...

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