O'Reilly logo

The Pocket Universal Methods of Design by Bella Martin, Bruce Hanington

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

References & Notes

05 Automated Remote Research

Bolt, N., and T. Tulathimutte. Remote Research: Real Users, Real Time, Real Research. Brooklyn, NY: Rosenfeld Media, 2010.

06 Behavioral Mapping

Sommer, R., and B. Baker Sommer. A Practical Guide to Behavioral Research: Tools and Techniques. New York, NY: Oxford University Press, 2002.

07 Bodystorming

Burns, C., et al. “Actors, Hairdos & Videotape—Informance Design: Using Performance Techniques in Multidisciplinary, Observation-based Design.” In CHI 94 Conference Companion, 1994: 119–120.

08 Brainstorm Graphic Organizers

Hyerle, D. Visual Tools for Constructing Knowledge. Alexandria, VA: ASCD, 1996.

11 Case Studies

Robson, C. Real World Research: A Resource for Social Scientists and Practitioner-Researchers ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required