O'Reilly logo

The Pocket Universal Methods of Design by Bella Martin, Bruce Hanington

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

089 Touchstone Tours

Using artifacts and the environment as touchstones for insightful conversation

• This guided tour is a contextual, empathic method to understand how people organize information and systems using space and cognitive artifacts.

• The exploratory method allows designers to establish familiarity with a territory in early-phase research.

• The participant is asked to guide the researcher through an environment and objects, specific to themes or subjects being explored by the designer.

• Tours can be guided through homes, workspaces or individual rooms, micro or mobile environments such as backpacks and purses, or digital devices and computer desktops.

• Conversation should be guided yet flexible, allowing fluid departures based ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required