November 2017
Beginner
208 pages
3h
English
Content preview from The Pocket Universal Methods of Design
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080 Stakeholder Maps
A visual representation of key constituents of a design project
• Stakeholder maps provide a visual reference point for the design team, setting the stage for user-centered research and design development.
• Include people who will benefit from the project, those who hold power, those who may be adversely affected, and even those who may sabotage designed outcomes.
• Stakeholders can be identified by general roles (e.g., nurses), specific roles (e.g., chief of surgery), or by actual people (e.g., Linda, resident physician).
• From an initial sketch or list using whiteboards, cards, or paper, the map evolves into a structure with hierarchy and key relationships between roles or people.
• Stakeholder maps can take on a variety ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.