O'Reilly logo

The Pocket Universal Methods of Design by Bella Martin, Bruce Hanington

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

087 Think-Aloud Protocol

Participants verbalize what they are doing and thinking as they complete a task

• This is among the most common evaluative methods in the usability community, revealing aspects of an interface that delight, confuse, or frustrate.

• It asks people to articulate what they are doing, thinking, or feeling as they complete a set of tasks that align with their realistic day-to-day goals.

• Concurrent think-aloud is most common, asking the participant to work through tasks while articulating what he or she is doing, thinking, and feeling.

• Retrospective think-aloud asks participants to complete a task in silence and then comment on their processes as they watch a recorded replay of their experience. This can provide additional ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required