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The Pocket Universal Methods of Design by Bella Martin, Bruce Hanington

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093 Usability Report

Empirical evidence outlining which parts of a user interface should be fixed or improved

• Helps teams decide whether a product is usable enough to release or needs revision and further testing, through the following features:

– Executive summary, describing the most salient and serious usability problems first, with sections tailored to the concerns of any specific groups

– Total number of problems, including the frequency, impact, and persistence of usability problems, evidenced by screenshots, or participant quotes

– A list of the most severe and persistent problems.

– Positive findings that counterbalance problems with a similar number of observed interactions demonstrating good usability

– Detailed task and scenario ...

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