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The Pocket Universal Methods of Design by Bella Martin, Bruce Hanington

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037 Experience Sampling Method

Behaviors, interactions, thoughts, or feelings self-reported in real time when signaled

• Experience sampling requires participants to document something specific when signaled by a device alarm.

• Before smartphones, participants were signaled by pagers, hence the common nickname of “beeper study.”

• Behaviors, interactions, thoughts, or feelings are guided by clear instructions and entered into a pre-established form, often with photos in a diary or journal.

• Technology allows for documenting and sending photos, text, or audio entries through smartphones.

• This is a form of design ethnography, collecting strategic samples of life in place of in-person immersion by researchers.

• Samples can give the designer ...

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