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The Pocket Universal Methods of Design
book

The Pocket Universal Methods of Design

by Bruce Hanington, Bella Martin
November 2017
Beginner
208 pages
3h
English
Rockport Publishers
Content preview from The Pocket Universal Methods of Design

078 Site Search Analytics

Reporting and analyzing user queries submitted as search criteria on a site

• Analyzing words and phrases entered into a search provides insight into what people are looking for in order to evaluate how well content meets those needs.

• Site Search Analytics can bolster customer retention, satisfaction, and conversion rates, aligning user-centered activity to measurable business goals.

• For qualitative research, understanding user intent and the information people want from your site can help you evaluate and improve the quality of the search results.

• For quantitative data, a Zipf distribution represents the statistical majority of search terms within a given time frame, pinpointing which should be optimized.

• If ...

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Publisher Resources

ISBN: 9781631595349