December 2018
Beginner
826 pages
22h 54m
English
Content preview from Linux Administration Cookbook
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Giving estimates and deciding on next steps
While you're working through the troubleshooting process, it's a great idea to make notes as you go, and keep track of significant times during the incident:
- What time was the incident first reported?
- What time did you get into a position to start troubleshooting?
- What time did you isolate the issue?
- What time was pertinent information discovered?
- And so on
Another thing to be aware of is the estimate. Estimates are something that higher-ups like to hear, in a lot of cases, because it means they can pass the estimates on to their own higher-ups, or to customers.
If you have no clear idea what's causing an issue yet, you can't give a reliable estimate, and you should explain this. However, if ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.