December 2018
Beginner
826 pages
22h 54m
English
Content preview from Linux Administration Cookbook
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How to do it...
When troubleshooting an issue, there's some important first steps to take:
- Get a drink of your choice, or ask someone nicely to make one for you (if the incident is so serious it requires an immediate immediate response). Try to avoid this drink being alcoholic. I usually go for tea.
- Ensure you know what raised the alert. Generally, this will be from a monitoring system, or a panicked shift engineer on the other end of the phone. This is a good jumping-off point for the next step.
- Get the impact of the problem; for example, does it mean that the website is down and no one can do their Christmas shopping, or is the system that routes incoming support calls down? This will help you to assess the importance of the issue.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.