November 2018
Beginner to intermediate
304 pages
6h 11m
Japanese
Content preview from デザイニング・ボイスユーザーインターフェース ―音声で対話するサービスのためのデザイン原則
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
6.4
初期段階でのユーザーテスト
178
テキストメッセージを使う
これは音声認識のシミュレーションではないが、会話の全体フローやユーザーの
言いそうなことを把握できる。この方法を使うために、ユーザーには、このあと新
しく開発したボットとメッセージのやりとりをすると伝えておく。しかし、ユーザー
は気づいていないが、メッセージの送り先には人間がいる。この方法を実施する
のは簡単で、被験者に最初のプロンプトを投げかけ、そこから進めていけばよい。
中断されたタスクを利用する
ユーザーがある状況下で何を言ってよいと思っているかを知りたい、という場合
もあるだろう。たとえば、
AI
アシスタントをデザインしているなら、アプリで「何
かお手伝いすることはありますか？」と質問して、ユーザーの応答を集めること
ができる。そこで終わってしまっても構わない。実際の音声認識は必要ない。画
面のモックアップとプロンプトがあればよい。
エラーアウト
音声認識が完全に動作する前にテストする際に利用できる技術のひとつに、エ
図
6-1.
IVR
テストを実施するときの
WOz
画面
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.