Microsoft Dynamics CRM 2013 Unleashed

Customization in the Wild

Now that you have a basic understanding of how to extend Microsoft Dynamics CRM, here are a few examples of customizations “in the wild.”

Let’s first start with a simple customization: The organization needs to track one additional piece of information for every product sold. This is the Order Product entity and represents a detail line item for the order. The organization needs an effective date for each individual product, as shown in Figure 3.3.

FIGURE 3.3 Order Product entity.

The customization shown in Figure 3.3 includes more than just adding the field. We also updated the views within their solution to display ...