April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Content preview from Microsoft Dynamics CRM 2013 Unleashed
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Queues
Queues serve as general access areas that are used to store items. You can set up custom Queues to automatically process incoming email and convert them to Activities (waiting assignment in a Queue).
There is a Default Queue set up for every user and team with the user and team name in Microsoft Dynamics CRM 2013, and these Queues are available for everyone to use. Figure 12.6 shows all Queues (after selecting the View option).
FIGURE 12.6 All Queues.
Note
Notice that the users’ Queues (shown in Figure 12.6) are pre- and post-pended with < and >, respectively. This is established on the user setup page where it asks for the Default Queue ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.