Installing and Using the Dynamics CRM Mobile App on an iPhone

Follow these steps to install the CRM mobile app on an iPhone:

1. Go to the App Store and search for “Dynamics CRM.” Select and download the Microsoft Dynamics CRM for iPhone app (see Figure 17.40).


FIGURE 17.40 Dynamics CRM app in iPhone App Store.

2. Once the app is installed on your phone, tap on the app icon to open it and provide your company’s CRM web address (see Figure 17.41), and then click the Go button.


FIGURE 17.41 Provide Dynamics CRM web address.

3. You need to provide ...

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