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Microsoft Dynamics CRM 2013 Unleashed
book

Microsoft Dynamics CRM 2013 Unleashed

by Marc Wolenik
April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Sams
Content preview from Microsoft Dynamics CRM 2013 Unleashed

Social Insights Agents

When you’re researching a target account, perhaps the most valuable information to know is the current events at the company—what’s happening right now. This information is provided by Social Insights agents. Agents are search “robots” that retrieve news articles and current events about companies and people of interest to you. Agents monitor and gather important business events, such as leadership changes and expanding operations, from various news sources, including social media and traditional editorials. Using these agent results, you can identify business opportunities with your target companies and find conversation starters, which can help you better prepare to approach your target.

To present focused sales intelligence, ...

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Publisher Resources

ISBN: 9780133518368Purchase book