April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Content preview from Microsoft Dynamics CRM 2013 Unleashed
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Facilities/Equipment
Services use Facilities/Equipment when scheduling resources (see Figure 12.5).
FIGURE 12.5 Facilities/Equipment.
Facilities/Equipment is necessary when performing scheduling because it makes up the Resources component. It differs from a business location because it makes up the necessary services component to complete a service task. If a business location is needed, add a Site, as explained later in this chapter.
For more information on service scheduling, refer to Chapter 10, “Working with Service.”
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.