April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Content preview from Microsoft Dynamics CRM 2013 Unleashed
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Service Calendar
The Service Calendar checks resource availability and schedules Appointments for the resources. Figure 10.7 shows the Service Calendar interface. When a customer calls to request a service, you can easily manage a general agenda and reserve or request a time for a resource or equipment based on the requested service. In addition, you can manage the existing schedules and make changes, if necessary.
FIGURE 10.7 Main Service Calendar interface.
By default, the Service Calendar shows the time and usage allocation for Facility/Equipment and the tasks scheduled for the users.
Note
The Service Calendar is available only to users with ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.