Microsoft Dynamics CRM 2013 Unleashed

Microsoft CRM Office Client for Outlook

With Outlook, the Microsoft CRM 2013 client is installed directly into Outlook and can be accessed by simply navigating to the Microsoft CRM organization name node (see Figure 32.5).

FIGURE 32.5 Microsoft Outlook with Microsoft CRM.

The Microsoft CRM Outlook client comes in two versions, 32-bit and 64-bit. The same client can also run in two modes (online or offline) and can connect to more than one CRM organization and to any Microsoft Dynamics CRM Online organization.

Note

The Outlook client can be either downloaded from http://download.microsoft.com or from the CRM web interface where it will be suggested ...