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Microsoft Dynamics CRM 2013 Unleashed
book

Microsoft Dynamics CRM 2013 Unleashed

by Marc Wolenik
April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Sams
Content preview from Microsoft Dynamics CRM 2013 Unleashed

Benefits of xRM

One of the biggest benefits in using Microsoft Dynamics CRM as an xRM application for development is that you can still leverage the native features of CRM (something that every organization needs).

An example of this is the drug testing solution explained earlier. Yes, they received exactly what they wanted with an application, but they can also use the features delivered by CRM (managing Leads, Opportunities, and so on) if they want to.

Given the flexibility of CRM and the rapid ideation to delivery cycle, IT departments are able to meet the growing demands overwhelming their limited resources. Microsoft Dynamics CRM provides a solid starting point to extend and automate a greater part of the business process. Extending CRM ...

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Publisher Resources

ISBN: 9780133518368Purchase book