April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Content preview from Microsoft Dynamics CRM 2013 Unleashed
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Business Closures
Business Closures are useful for managing service Activities. A user cannot schedule Activities during a time when a Business Closure is designated unless the Do Not Observe option is selected. (The Do Not Observe option is selected when working with Resources and setting up Work Hour schedules.)
When creating the Business Closure, you have the option to create it as a full-day, multiple-day, or part-of-the-day event (see Figure 12.4).
FIGURE 12.4 Adding designated Business Closures.
When working with Business Closures, you can create them for any time period, and doing so prevents Service Activities from being scheduled (unless ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.