April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Content preview from Microsoft Dynamics CRM 2013 Unleashed
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Microsoft Dynamics CRM 2013 for Outlook
The integration with Microsoft Dynamics CRM and Outlook is known officially as Microsoft Dynamics CRM 2013 for Outlook. However, it is commonly referred to as the Outlook connector, and it brings Microsoft Dynamics CRM 2013 into Outlook for a single and unified user experience.
Unlike other applications (or competitors), users can use Microsoft Dynamics CRM within Microsoft Outlook. Additional benefits include the following:
Integrated email tracking options
Ability to quickly convert emails to Cases, Leads, ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.