Practicing Organization Development: A Guide for Leading Change: A Third Edition

KEY CONCEPTS IN ORGANIZATION DESIGN

The key elements to consider in organization design are illustrated in the Star Model, which was developed by Jay Galbraith in the 1970s and is shown in Figure 23.2. There are many versions of the Star Model in use, as well as similar models, such as McKinsey’s “Seven S.” We use the Star Model here because it has proven over the years to be both comprehensive enough for experienced practitioners to apply and clear enough for line managers to understand and use.

Figure 23.2. The Star Model

Adapted from Galbraith, 2002, p. 15

The Star Model provides the basic elements that must be considered in any organization ...