Practicing Organization Development: A Guide for Leading Change: A Third Edition

COMPETENCIES OF THE TEAM

We have found that successful teams have certain competencies that exist independent of any single member of the team but that are embedded in the team’s formal and informal processes—its way of functioning. High-performing teams have developed processes that allow the team to:

1. Clearly articulate their goals and the metrics for achieving those goals;

2. Clearly articulate the means required to achieve the goals, ensuring that individuals understand their assignments and how their work contributes to team goals;

3. Make effective decisions;

4. Establish accountability for team and individual assignments;

5. Effectively manage meetings;

6. Effectively communicate, including giving and receiving feedback;

7. Build ...