CHAPTER ONE
Organization Development and Change
William J. Rothwell, Jacqueline M. Stavros, and Roland L. Sullivan
What are organization development (OD) and change management (CM)? Why should you care about them? What are some key terms used in OD and CM? What is systems thinking and why is it important to OD practitioners? How is OD related to other HR fields? How does OD relate to globalization? What is global OD? This first chapter addresses these and related questions.