CHAPTER TWENTY-TWO
Inclusion
The HOW for Organizational Breakthrough
Judith H. Katz and Frederick A. Miller
Every organization is looking for an edge. Regardless of industry or market, we live in an age in which competitive advantage is always shifting and the need for improvement is continuous. Smart leaders are the ones who realize that newer-better-faster is essential for success; change is either an organization’s best friend or worst enemy; organizational performance always must be climbing higher; and today’s exceptional achievement is tomorrow’s baseline.
Compared with the past, there are more unknowns in achieving sustained results today. As enterprises expand globally, they are challenged with the complexity of doing ...