CHAPTER TWENTY-FIVE
Human Systems Dynamics
Competencies for a New Organizational Practice
Today’s organizational challenges are different from those of the past. Agents of organizational change must find radically new ways to respond to different demands. As organization development (OD) professionals, we and our clients are striving to cope with global diversity, virtual relationships, unpredictable outcomes, and unflinching demands for performance, profitability, and sustainability. We are called on to help others manage change that is instantaneous, unpredictable, and cross-functional. While familiar, hierarchical roles and relationships are being transformed into more collaborative styles of leadership, the ...