Book description
Learn from the practices and techniques used by the most successful IT people in the world
About This Book
- Real life case studies for different IT roles, developers, testers, analysts, project managers, DBAs
- Identify with your IT scenarios and take the right decision to move up in your career.
- Lucid approach with an easy to follow style, not burdened with sermons
Who This Book Is For
This book is meant for professionals across the IT domain, who work as developers, administrators, architects, administrators system analysts, etc. who want to create a better working environment around them, by improving their own Emotional Intelligence.
What You Will Learn
- Improve your observation skills to understand people better
- Learn to identify what motivates you and those around you
- Develop strategies for working more effectively with others
- Increase your capacity to influence people and improve your communication skills
- Learn how to successfully complete tasks through other people
- Discover how to control the emotional content of your decision making
In Detail
This book will help you discover your emotional quotient through practices and techniques that are used by the most successful IT people in the world. You will learn to identify the factors that make your behavior consistent not just to other employees, but to your own self. When deadline lurks, what are the steps to keep you calm and composed and how you can deliver without being affected by the stress factor of IT industry. These factors and techniques will be explained to you through real life examples that have been faced by IT employees and you will learn using the choices that they had decided to make. This book will give you a detailed analysis of the events and the behavioral pattern of the employees during that time. This will help you improve your own emotional quotient to the extent that you cannot just survive, but thrive in a competitive IT industry.
Table of contents
- Preface
- What is Emotional Intelligence?
- The Neuroscience Behind Emotional Intelligence
- Core Emotional Intelligence Skills IT Professionals Need
- How to Build an Emotionally Intelligent IT Organization
- How to Be an Emotionally Intelligent IT Manager
- How to Be an Emotionally Intelligent IT Leader
-
How to Hire Emotionally Intelligent IT Professionals
- Best practices to attract the best IT professional fit for a position
- Best hiring practices for IT
- The rules for a better interview outcome
- Assessing emotional intelligence traits in candidates
- Assessing emotional intelligence in leadership candidates
- Assessing emotionally intelligent management candidates
- Assessing emotionally intelligent sales people
- Assess emotional intelligent customer service candidates
- Summary
-
Preventing Stressful Situations with Emotional Resilience
- What is emotional resilience?
- The five pillars of emotional resilience
- A special word to prevent burnout
- Summary
- Bibliography
Product information
- Title: Emotional Intelligence for IT Professionals
- Author(s):
- Release date: August 2017
- Publisher(s): Packt Publishing
- ISBN: 9781787285798
You might also like
book
Emotional Intelligence
Boost Emotional Intelligence in any situation to achieve exceptional results for any organisation As organisations around …
book
Emotional Intelligence Pocketbook
A practical "how-to" guide to changing the way you think about your emotions Bestselling personal development …
book
Mindful Listening (HBR Emotional Intelligence Series)
Become a mindful listener at work. Listening is a critical skill that leaders and managers often …
book
Beyond Emotional Intelligence
Discover the hidden inner workings of your mind so you can break unhelpful habits and set …