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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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The mindset of the emotionally intelligent leader of the future

The leader of the future, especially in the IT domain, is someone who needs special competencies. His technical knowledge is not enough to help him to success in a volatile, uncertain, complex, and ambiguous world, where the rate of change of the average lifespan of an organization went from the 75 years to 18 years, where the advances in technology, moreover the convergence of several devices in only one with the same utilities, is rampant. This is a world where in the same workplace several generations live and work side by side in constant change--different values, different expectations, and fresh new mindsets brought by the new generations. This is a world where automation ...

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