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Emotional Intelligence for IT Professionals
book

Emotional Intelligence for IT Professionals

by Emília M. Ludovino
September 2017
Intermediate to advanced
280 pages
7h 53m
English
Packt Publishing
Content preview from Emotional Intelligence for IT Professionals

Core skills of emotional self-expression

Now, that you know that emotional self-expression is the ability to express one's own emotions in a safe, clear, effective, and respectful way, let me ask you something: Do you express your positive and negative emotions in the same way? Do you express them face to face or sometimes do you feel that you can find closure on your own? Most probably you are answering me with a question: So, Emilia, what is the importance of the way I express or don't express my feelings at work? Especially if we cannot bring emotions to the workplace?

Well, if you want to build trust and bonds in your workplace, improve your social skills, have empathy, and be an influence--you need to express both emotions in a skillful ...

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Publisher Resources

ISBN: 9781787285798