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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Core skills of emotional self-expression

Now, that you know that emotional self-expression is the ability to express one's own emotions in a safe, clear, effective, and respectful way, let me ask you something: Do you express your positive and negative emotions in the same way? Do you express them face to face or sometimes do you feel that you can find closure on your own? Most probably you are answering me with a question: So, Emilia, what is the importance of the way I express or don't express my feelings at work? Especially if we cannot bring emotions to the workplace?

Well, if you want to build trust and bonds in your workplace, improve your social skills, have empathy, and be an influence--you need to express both emotions in a skillful ...

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