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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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The importance of emotional intelligence for IT professionals

The influence of emotional intelligence on popular culture and the academic community has been rapid and widespread. While this has stimulated a great amount of research in domains such as psychology, neuroscience, biology, sociology and management, the swiftness with which the concept of emotional intelligence has caught on, inevitably created a gap between what we know and what we need to know. In March, 2015, in San Francisco, a group of emotional intelligence experts gathered during the fourth vitality emotional intelligence conference to discuss the importance of emotional intelligence in building teams and effective organizations, increasing employee loyalty and retention, ...

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