Emotional Intelligence for IT Professionals

Perceiving emotions

Perceiving emotions;is the ability to identify one's own emotions and to detect and decipher emotions in faces, pictures, voices, and cultural artifacts.

Perceiving emotions is the base of the emotional intelligence pyramid. Without the ability to accurately perceive and identify emotions in physical states (including body expressions) and thoughts, none of the other skills can be developed. However, the ability to tell the difference between real and false emotions is considered an especially sophisticated perceiving ability when we are able to identify emotions in stimuli such as artwork and music using cues such as sound, appearance, and colors.

How can we begin to develop and improve the ability to perceive emotions? ...