Emotional Intelligence for IT Professionals

Summary

In this chapter, we covered the best practices to attract the best IT fit to an open position, the best hiring practices for IT talent, and the rules to follow before and during an interview to have the best outcome. We also covered how to prepare for the interview and maintain a legal hire process, and how to master the behavioral and situational interview process to screen for emotional intelligence in all the candidates, especially in leadership roles, management, sales teams, and customer service.

You have learned that the best practices to attract the a good fit of a candidate to IT are: know what you need and make that clear to your candidate in the job description, use all the resources, speak IT to IT people, know your people, ...