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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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The five pillars of emotional resilience

We are going to learn how to build our emotional resilience upon five emotional pillars so that we can endure the setbacks of life and work. The five pillars of emotional resilience are:

  • First pillar: Stay calm, cool, and collected because when you apply your emotional intelligence skills to develop a sense of calm like this at work, emotional intelligence can enhance and increase your life and work satisfaction. You will no longer be buffeted by your environment and what happens to you. Instead, you will be able to take responsibility for your emotional reactions. Bliss!
  • Second pillar: Control your emotions; emotional intelligence is about feeling your emotions, knowing they are there and why. Express ...

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