September 2017
Intermediate to advanced
280 pages
7h 53m
English
Content preview from Emotional Intelligence for IT Professionals
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Benefits of having great social awareness
When you master the awareness of others' emotions it will be easier to motivate people as you will have high emotional intelligence and a greater understanding of the emotional drivers of their behavior. Therefore:
- You are more likely to be able to show empathy and be regarded as empathic. When you know how someone is feeling, their reactions will come as less of a surprise as you will know when it is the best time to approach someone and when it is best to wait. This could make a large difference to the amount of influence you have and in your ability to persuade others.
- You are able to perceive the impact that you are having on someone else.
- You are able to hear people when they are expressing ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.