Emotional Intelligence for IT Professionals

Summary

In this chapter, we have covered the five pillars of emotional resilience: stay calm, cool and collect (first pillar), calm down when strong emotions arise (second pillar), create positive emotions daily (third pillar), develop self-compassion (fourth pillar), be grateful (fifth pillar) to know how to build emotional resilience and cope with the stress, anxiety, shame, guilt, depression, lack of support from family, friends, employers, the feeling of being overwhelmed, stressed out, depressed and burnout.

You have learnt that emotional resilience is the skill to adjust to change and move on, from negative or traumatic experiences, in a positive way. To keep a healthy balance between a tough head and a warm heart. As you build your ...