September 2017
Intermediate to advanced
280 pages
7h 53m
English
Content preview from Emotional Intelligence for IT Professionals
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States of sadness
Sadness can be felt mildly, extremely, or somewhere in between. The least intense state of sadness is disappointment; this can progressively escalate to discouragement, distraughtness, resignation, helplessness, hopelessness, misery, despair, grief, sorrow, and anguish. The following figure shows a graph of each state of sadness and its intensity:
States of Sadness
We will see what each of these represent:
- Disappointment: This is the feeling that expectations are not being met. The possible actions resulting from this state are seek comfort, mourn, feel ashamed, ruminate, withdraw. Seek comfort is a constructive action. ...
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