September 2017
Intermediate to advanced
280 pages
7h 53m
English
Content preview from Emotional Intelligence for IT Professionals
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Actions of anger
The possible actions resulting from any of the states/intensity of anger as mentioned previously are shown in the following figure:
Actions of Anger
We will now see what they represent:
- Dispute: This means disagreeing in a manner that may escalate the conflict
- Passive-aggressive: This means taking indirect actions that have an angry undercurrent
- Insult: This involves belittling an other person in an offensive or hurtful way that is likely to escalate the conflict rather than resolve it
- Quarrel: This involves verbally opposing in a manner intended to escalate the disagreement
- Scream/Yell: This involves losing control of one's ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.