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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Strategies to better manage extroverts and introverts

One of the fundamental differences between extroverts and introverts, in the workplace, is that while introverts think inside their heads, extroverts think out loud. So, while extroverts are talking, they can be working hard to sift through their ideas, to form their opinions and to clarify their thinking. However, the amount of talking involved, and the lack of initial clarity, may annoy other people. What a contrast with introverts who might think quietly to themselves and may leave us feeling frustrated because we don't know what they are thinking. And all the talking that makes the extrovert feel energized, stimulated, and enthusiastic, is draining for introverts. Introverts can also ...

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