Emotional Intelligence for IT Professionals

Core of social skills

To master the competence of social skills, you need to master seven skills to manage others' emotions. These are listed as follows:

• Ethical influence: The skill to help others help themselves--not to get something out of someone by manipulating them
• Emotional intelligent leadership: The skill of having the willingness to be on service, to help others to grow in tandem with themselves
• Developing others: The skill of bringing the best out of others to enhance themselves and the organization
• Building bonds: The skill of proactively building and developing mutually beneficial, quality relationships
• Change catalyst: The skill of recognizing when change is needed, challenging the status quo, championing the need to change, ...