September 2017
Intermediate to advanced
280 pages
7h 53m
English
Content preview from Emotional Intelligence for IT Professionals
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Strategies to enhance your sales team
IT sales teams are highly skilled teams with very high skilled people from technical skills to soft and social skills. Great salespeople have the ability to connect on a very human level and create a high-level rapport with their prospects and clients. Pushy salespeople might close the deal, but no one in the team likes working with them. They can get the client to sign on the dotted line, but the customer will not be happy if they find out they have been lied to, or that their needs were not paid attention to.
If you have been having trouble closing deals or getting along well with colleagues, it might be time to consider whether or not you could improve your empathy. Here are a few exercises to enhance ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.