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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Strategies to enhance your sales team

IT sales teams are highly skilled teams with very high skilled people from technical skills to soft and social skills. Great salespeople have the ability to connect on a very human level and create a high-level rapport with their prospects and clients. Pushy salespeople might close the deal, but no one in the team likes working with them. They can get the client to sign on the dotted line, but the customer will not be happy if they find out they have been lied to, or that their needs were not paid attention to.

If you have been having trouble closing deals or getting along well with colleagues, it might be time to consider whether or not you could improve your empathy. Here are a few exercises to enhance ...

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