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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Ethical influence

Ethical influence is the skill to help others help themselves and not to get something out of someone by manipulating them. In emotional intelligence, we speak of ethical influence to distinguish it from manipulation. You are simply attempting to help your employees or colleagues to achieve their goals and desires. For someone without a personal ethical compass and good social skills, it is very tempting and easy to manipulate others and that is not the aim of enhancing your emotional intelligence competencies and skills. Influence people's emotions by what you say and how you say it. Be genuine and sincere when you compliment your employees or colleagues on their appearance, strengths, patience, thoughtfulness, productivity, ...

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