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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Mastering behavioral and situational interview questions

Behavioral and situational interviews favor interview questions that compel candidates to think on their feet and discuss how they have handled specific work-related challenges in the past and how they will problem solve a future situation. The underlying idea is that the best predictor of future behavior is past behavior. Behavior-based interviews are focused on what a person has done in the past and the success they enjoyed as a result. If an individual has a track record of success in their past, the chances are very good that, that individual will carry that success with him or her to the next employer.

It will also help reveal if the candidate is a good potential fit for your organization. ...

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