Emotional Intelligence for IT Professionals

What is emotional intelligence?

Emotional Intelligence is the ability to perceiving, using, understanding, and managing emotions.

Salovey and Mayor, fathers of the concept of emotional intelligence, summarized in this way the ability to recognize and control our own emotions and behaviors—while remaining aware of the effect that these have on others around us. At the same time, you understand the emotional state of other people and use this emotional data to adapt your behavior to achieve the most positive response from them. You are just using emotional data to make sense and navigate the social environment you are in. By viewing emotions as useful sources of information, you are bringing together the wisdom of the limbic system and the ...